How to Complete KYC on SINEGY: A Step-by-Step Guide for Malaysian Traders


How to Complete KYC on SINEGY: A Step-by-Step Guide for Malaysian Traders

Know Your Customer (KYC) is a mandatory step for regulated crypto exchanges in Malaysia, ensuring compliance with Securities Commission (SC) guidelines to prevent money laundering and protect users. For SINEGY—a leading DAX—KYC is straightforward, taking 1-3 days for most. This guide walks Malaysian traders through the process, from documents to approval, helping you start secure MYR trading quickly in 2025.

Why KYC Matters on SINEGY

KYC verifies your identity, enabling full account features like deposits, withdrawals, and advanced orders. It's required by SC for all DAXs, building trust in Malaysia's crypto ecosystem. Skipping it limits access—complete it to unlock trailing stops, API, and our mobile app.

KYC Levels on SINEGY

SINEGY offers tiered KYC levels for individuals, with increasing limits and features:

  • Level 1 (Funding Limit: MYR 10,000): Basic verification for starters. Requires government-issued ID (MyKad for Malaysians, passport for others) and a selfie.
  • Level 2 (Higher Limits: MYR 300,000): For increased trading volume. Add proof of residential address (e.g., utility bill or bank statement dated within 3 months).
  • Level 3 (Advanced Limits: MYR 1,000,000): For high-volume traders or enhanced access. Submit additional documents like bank statements, source of funds proof, or tax residency details. This level provides unlimited funding and priority support, ideal for serious traders.

Start with Level 1 and upgrade as needed—foreigners may require extra visa proof.

Required Documents for KYC

Gather these before starting—clear scans/photos speed approval:

  • Identity Proof: MyKad (front/back) for Malaysians; passport for foreigners/residents.
  • Address Proof: Utility bill, bank statement, or tenancy agreement (<3 months old).
  • Selfie Verification: Live photo holding ID and a note with date/SINEGY.
  • Additional for Higher Levels: Bank statements or source of funds for Level 3.

Business accounts need company docs like SSM registration.

Step-by-Step KYC Process on SINEGY

1. Sign Up: Create an account on sinegy.com with email/phone—verify via OTP.

2. Access KYC Section: Log in, go to "Profile" > "Verification" or "KYC."

3. Upload Documents: Select level (start with 1), upload files. Use app for easier selfie capture.

4. Submit and Wait: Review, submit—SINEGY's team verifies. Get email updates; resubmit if issues (e.g., blurry images).

5. Approval: Once approved, full access unlocked. If rejected, check reasons (e.g., expired ID) and retry.

Tips for Quick KYC Approval

  • Use high-res images (no glare/shadows).
  • Match details across docs (e.g., name/address).
  • Contact support via chat/email for help—multilingual available.
  • Avoid peak times; apply weekdays for faster processing.

Common issues: Mismatched info or incomplete uploads—double-check before submission.

What Happens After KYC?

Fund via MYR bank transfer or crypto, then trade BTC/MYR with features like trailing stops. Download our mobile app for perks like startup MYR20 trading credits.

KYC ensures safe trading—complete yours on SINEGY today for regulated access in Malaysia's crypto boom!